Troubleshooting

Common Issues 

Leaking.  Check all O-rings for wear or damage. Ensure the union nut is tightened properly.  Review the installation guide and instructions.   

Moisture in enclosure.  Some condensation in the display is normal. Excessive condensation from high humidity or poor panel gasket can damage the electronics. Check panel gasket for wear and proper alignment. Remove the unit from the humid environment, open the enclosure, let the unit dry, and check and re-install the gasket and back panel. 

Flow rate reading is incorrect.     Incorrect readings are generally due to incorrect installation. Check the straight length of pipe requirements. Ensure the pipe is full and has a minimum of back pressure. (Discharge pipes flowing downhill and are open to the atmosphere will read incorrectly.) Check the paddlewheel for wear or debris. Large, stringy, and metallic debris will cling to the paddlewheel. Replace the paddlewheel if showing any wear.    

No display.  Check power supply. Check batteries. All batteries must be fresh. If there is still no display, the electronics could be damaged. Contact factory.  

Display shows zero flow.  Check to ensure no debris is stuck in the paddlewheel. Be sure to check saddle alignment. Ensure there is a full pipe.   

FAQs

Frequently Asked Questions